I purchased airport vouchers for Best Limo from TeamBuy. I bought 2 but wouldn't be needing them so I passed it to a very good family friend. She called them one week ahead to book a reservation. She was asked to put the request online which she did. She contacted me to ask where I got the voucher because she wanted to follow up after 4 days of waiting for an email confirmation. I told her I will do it for her.
I called Best Limo 2x but only got the answering machine. I left a message giving most of the information needed to get a confirmation & gave my friend's telephone number. She did not hear anything the day I called & I was not very happy with Best Limo's response time.
I contacted TeamBuy and somebody was helpful enough to call them. THEY did not hear anything from the limo company. I don’t really know how other airport limo companies work but if they also require 24-hour notice for reservations then it would be too late for my friend to get a confirmation elsewhere. Best Limo was contacted 6 days before the date of departure and we did not hear a hoot from them. I must say that their name do not match their service (or lack of). This is quite unacceptable. I`m getting my refund in the mail. What a waste of time. Don`t book from this company!